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SQI Wins RTA Government Contract in Dubai

The Abu Dhabi University Knowledge Group (ADUKG) has partnered with SQI in order to meet the RFP requirements for Road and Transport Agency (RTA) in Dubai and other Emirates. This Service Culture Project supports their 7 Stars Customer Service Strategy and is in preparation for Dubai’s Expo 2020. John Tschohl is doing a 7 Star Service Strategy Seminar for their top 150 leaders on December 31 in Dubai.

Service Quality Institute was sought after and selected by The Knowledge Group in Abu Dhabi based on recognition of SQI as the global leader in driving a customer service culture strategy across many sectors and markets. Amongst the reasons for selection were the robust and vast repository of SQI proprietary content and SQIs experience with other public sectors throughout the world. The sponsor recognized the added value in SQI programs being available in various languages and SQI’s extensive on-site channel partner’s capabilities.

World Regions

Internet
Users 2000

Internet
Users 2014

Growth %
2000-2014

AFRICA

4,514,400

297,885,898

6,498.6 %

ASIA

114,304,000

1,386,188,112

1,112.7 %

EUROPE

105,096,093

582,441,059

454.2 %

MIDDLE EAST

3,284,800

111,809,510

3,303.8 %

NORTH AMERICA

108,096,800

310,322,257

187.1 %

LAT AM / CARIB

18,068,919

320,312,562

1,672.7 %

OCEANIA / AUSTRALIA

7,620,480

26,789,942

251.6 %

TOTAL WORLD

360,985,492

3,035,749,340

741.0 %

Source: Internet World Stats, data accessed on December 2, 2014.

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