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Participant Package

1 Participant Book, 1 Customer Service Performance Standard, 1 Quality Technique Card, 1 Certificate of Accomplishment

$19.00

Description

Empowerment: A Way of Life is a program that is easy to implement and benefits everyone. The tips and techniques can be used every day, at work, at home, and in the community. Everyone– new and experienced personnel–should participate in order to explore in constructive group discussion how each person can use empowerment to the company’s long-term advantage. Learn how to make on-the-spot decisions with confidence. Discover how permission to perform and please customers will give you the keys to the Kingdom of Empowerment so you and your organization can rise to greater levels of success.

Package Includes:

  • An easy-to-read 95 page Participant Book for participants to follow along
  • Customer service performance standard
  • Quality technique card
  • Certificate of accomplishment

Package Includes:

  • A user-friendly 170 page count page Leader Guide
  • A set of 2 DVDs for a leader (facilitator) to train a group of participants
  • 25 Participant Packages. An easy-to-read 95 page Participant Book for participants to follow along
  • Quality technique card
  • Certificate of accomplishment

 

Additional information

Weight 8 oz
Dimensions 12 × 10 × 13 in

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