How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.
- 25 Participant Packages. An easy-to-read 96 page Participant Book for participants to follow along
- Quality technique card
- Certificate of accomplishment