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Facilitator Package

1 Leader Guide, 1 DVD or Flashdrive

$699.00

10000 in stock

Description

How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.

  • A user-friendly 134 page count page Leader Guide
  • A DVD for a leader (facilitator) to train a group of participants

Implemented in 1 session of 2-3 hours each.
(3-4 hours each in developing countries)

Additional information

Weight 48 oz
Dimensions 13 × 12 × 3 in

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