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Facilitator Package

1 Facilitator Guide, 1 DVD

$699.00

10000 in stock

Description

Service begins the moment a customer comes into contact with you. Words and actions set the tone for your customer’s experience. The Exceptional Service program sharpens employee service skills to consistently provide the ultimate customer experience.

  • A user-friendly 80 page count page Leader Guide
  • A DVD for a leader (facilitator) to train a group of participants

Implemented in 1 session of 2-3 hours each.
(3-4 hours each in developing countries)

Additional information

Weight 48 oz
Dimensions 13 × 12 × 3 in

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