Teach your entire workforce the art of superior customer service with new course DVDs on your schedule. This series has been proven to correlate with improved employee performance, as well as higher customer satisfaction.
John Tschohl, founder of the Service Quality Institute, has been a pioneer in the customer service training industry for over 40 years, implementing customer service training programs for over 20,000 organizations around the world.
Here is a segment from our Service First Video Library on how to deal with irate customers:
Fill out the form below to receive your introductory materials, including an ebook and the first video in our series. From there, you can continue to explore our range of products and services, including online learning programs, books, and more!