Speed

Speed,  Service Quality Institute's latest customer service training program, designed specifically to give your employees the Speed mindset and empower them to produce quick, quality and unexpected turnaround every time.  Speed means dramatically shortening the time it takes to complete any task for customers and co-workers by doing it fast, doing it now, and doing it right.  What is the Speed strategy? Speed is a structured approach to training your employees to become more efficient.  

Despite good intentions, certain organizational policies and procedures can prevent your employees from exceeding expectations.  If you want your organization to be the industry leader and hold a competitive edge, your whole company must concentrate on having a "Speed" mindset.

Push the envelope... differentiate and revolutionize your organization, become an industry leader with Speed.

This training program can be personalized for your company.   

Pricing and Ordering Options

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Speed contains:

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150 page Leader Guide
93 Page Participant Workbook
DVDs Totaling 45 Minutes
Certificates of Accomplishment
Performance Standards
Technique Card


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9201 East Bloomington Freeway,
Minneapolis, MN, USA 55420-3437
Phone:(952) 884-3311
Fax:(952)884-8901
If you have any comments, please let us know: quality@servicequality.com