Online Learning

Service Quality Institute and Vubiz have partnered to deliver high impact, low-cost online learning for business success. Service Quality Institute is focused on helping organizations create a service culture and improve performance of the entire workforce to develop superior customer service. In a unique partnership with Vubiz, Service Quality Institute now offers you some of their most effective training programs online. Once purchased, the self-directed learning is available 24/7 from any Internet connection. Prices are for 90 days access.

Quality Service...First Time, Every Time for Professionals 5 hrs $39
Quality service is the key to success in any field. Increase the pride and professionalism of every person in your organization through mastery of the Quality Service philosophy. This five part series, developed by a world leader in customer service, focuses on new ways to deliver quality customer service. Designed for financial, office and professional environments.

Feelings: Customer Service for those in Service Retail 5 hrs $39
For those in retail and service industries...Inspire your employees with the Customer Service philosophy and give them the skills they need to provide excellence in customer service. This series will increase awareness of the needs of customers and help your employees realize how important their contribution is to the success of the entire organization.

Attaining Excellence for Leaders and Managers 10 hrs $39
For those in retail and service industries...Inspire your employees with the Customer Service philosophy and give them the skills they need to provide excellence in customer service. This series will increase awareness of the needs of customers and help your employees realize how important their contribution is to the success of the entire organization.

Essence of Caring for Health Care 5 hrs $39
For those in retail and service industries...Inspire your employees with the Customer Service philosophy and give them the skills they need to provide excellence in customer service. This series will increase awareness of the needs of customers and help your employees realize how important their contribution is to the success of the entire organization.

Five Star Service for Hospitality Managers 10 hrs $39
For those in retail and service industries...Inspire your employees with the Customer Service philosophy and give them the skills they need to provide excellence in customer service. This series will increase awareness of the needs of customers and help your employees realize how important their contribution is to the success of the entire organization.

Five Star Service for Hospitality Employees 10 hrs $39
For those in retail and service industries...Inspire your employees with the Customer Service philosophy and give them the skills they need to provide excellence in customer service. This series will increase awareness of the needs of customers and help your employees realize how important their contribution is to the success of the entire organization.

9201 East Bloomington Freeway,
Minneapolis, MN, USA 55420-3437
Phone:(952) 884-3311
Fax:(952)884-8901
If you have any comments, please let us know: quality@servicequality.com