Loyal for Life

Loyal for Life Samples

How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less!

This contemporary customer service recovery program guarantees results or your money back. Our proven 4 step method of recovery will take any unsatisfied customer and make them Loyal-for-Life to your organization.

Customers don't necessarily want to fight, but their emotions may cause them to get angry, or insult your employee at the point of contact. This is where service recovery comes into play- and your employee can create a Loyal-for-Life customer.

Help you develop world-class service
Define service recovery
Master empowerment
Identify service recovery procedures
Save time and money by avoiding the run-around

Employees forced into a confrontation with an upset customer face the most stressful part of their day. Loyal-for-Life enables that employee to quickly reduce or eliminate stressful situations. Master the advanced customer skills recovery taught in Loyal-for-Life!

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Loyal for Life Cover

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Leader Guide - A Leader Guide is a user-friendly 134 page guidebook that enables ANYONE to lead a group on Loyal for Life. The sections are clearly marked for the leader, prompts the leader to start the video, enables the leader to facilitate group discussions (no need to answer questions even!), and provides exercises for the group. We make being a Leader SIMPLE!

(This sample is in Adobe .Pdf format, please give it time to download)

Participant Manual - An easy to follow/easy to read 96 page manual for Participants. Each book contains key concepts about the Loyal for Life program along with though provoking quotes and interactive exercises. Not only will a participant find value in this material for their job, but learn invaluable life lessons.

(This sample is in Adobe .Pdf format, please give it time to download)

Quality Technique Card - A Glossy 3x5 Color Index Card highlighting the key Loyal for Life topics as an easy daily reminder for Leaders and Participants.

Certificate - Each Participant will receive a color certificate with their name on it upon completion of the Loyal for Life program.

Remember the Loyal for Life Package is available:

For 1 to 10,000+ participants
In several languages including English, Spanish and can also be translated into other languages
Can be personalized for your organization

100% Money-Back, LIFETIME Guarantee ! If you are not completely satisfied with ANY of our products, if you do not feel your company's customer service level increased, if you do not feel your company is increasing its revenues based on our product, return it at any time for a full refund!