1. Help you master and understand SQI's Customer Service Strategy; how our products reinforce our strategy and how to market it.
2. Provide to our partners information on all of our products so you are properly grounded and conceptually understand all products and services.
3. Teach you how to sell our products and services.
Distributor/Consultation Training John Tschohl
A. Service Quality Institute (SQI) Concept and Technology
B. How to Sell SQI's 3 Year Service Culture Plan
C. Implementation Methods- What are they? How and when do you use them to make money?
Consultant provides all training
Consultant provides Train-the-Trainer session and then they implement internally
Consultant only sells product
D. How to sell, market, and promote John Tschohl public seminars and speeches.
E. Techniques on how to use Achieving Excellence Through Customer Service, Loyal for Life, e-service, The Customer Is Boss, Cashing In and John Tschohl presentations for credibility and additional sales.
F. Customer Service Certification Seminars
G. Who to call on- The decision making process
H. Review sample proposals
I. How to sell SQI product
J. Who to call on- The Decision Making Process