Quest for the Best

Quest for the Best is an educational program in video and print by Stanley Marcus (Chairman EMERITUS of Neiman Marcus Company).  Based on fifty years of selling experience, its objective is to help salespeople develop skills in the areas of sales and service. 

"A sales professional is one who constantly seeks personal and professional growth.  Your employees' participation in Quest for the Best is a positive step toward continued enhancement of their professional knowledge and skills.  Putting the concepts and techniques of Quest for the Best into practice gives your employees the power to reach their potential as sales professionals.  Everyone benefits from this program, including your sales professionals, your customers, and your store."
 -Stanley Marcus

This program can be personalized for your organization. 

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Employee aids designed to help the learning and implementation process includes the Certificate of Accomplishment with the topic specific booklet for each of the six follow-up sessions.  Given informative books to reference and keep, each employee feels like an important member of a professional team with a greater understanding of how customer service is tied to sales.  The books reinforce and expand on the lessons taught in the video and group discussion.

9201 East Bloomington Freeway,
Minneapolis, MN, USA 55420-3437
Phone:(952) 884-3311
Fax:(952)884-8901
If you have any comments, please let us know: quality@servicequality.com