Customer Service Programs for the Entire Organization
Service Quality Institute provides leading-edge, customer service training. Our training programs change attitudes and behaviors, teach customer service skills and improve employee morale and teamwork.
These programs are designed specifically for your entire organization.
New! SQI's unique Online Learning combines interactive elements, cutting-edge technology, and proven customer service training programs to create an ideal environment for learning how to master customer service.
"BAD" Buck-A-Day Campaign
During these tough economic times, what if each of your employees saved a Buck-A-Day?
Successfully run at over 3,000 organizations ranging from hospitals to banks, insurance companies to manufacturers. These companies have literally saved millions of dollars internally!
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Good Idea Campaign
The Good Idea Campaign focuses on quality and customer satisfaction. It is a 30 day special event that encourages everyone to seek out improvement opportunities, find ways to eliminate recurring problems, and have a positive impact on customer satisfaction. This is a program your entire organization will enjoy by benefitting from positive encouragement.
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