Customer Service Training Programs
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Leading Empowered Teams for Service Quality

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Two-day seminar conducted by trained facilitators designed to impact the skills necessary to lead empowered employees. It's important for everyone in a leadership position to be a cheerleader and coach in order to reinforce the improved performance Service Quality Institute's programs generate. Please click here for our informational brochure. Seminar is interactive. Focuses on strategic standards and processes, empowerment, coaching, feedback, and teamwork. Also available in Spanish.

Two Day Facilitated Seminar (Larger Groups up to 30) - SQI will facilitate up to 30 participants for $7000. Travel expenses will be billed seperately. 

Two Day In-House Seminar (Small Groups of 10 or more) - SQI Will facilitate it during a two day in-house seminar. Investment $345 per person. Minimum 10 participants. Travel expenses will be billed seperately. 




9201 East Bloomington Freeway,
Minneapolis, MN, USA 55420-3437
Phone:(952) 884-3311
Fax:(952)884-8901
If you have any comments, please let us know: quality@servicequality.com