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John Tschohl, the customer service guru of Time and Entrepreneur magazines, gives speeches and seminars every year for executives throughout the world.

Founder and President of Service Quality Institute (the largest firm in the world in service training), is author of Achieving Excellence Through Customer service, and other important books such as The Customer Is Boss and Cashing in. John is considered one of the main authorities in customer service in the world.

His global experience, his energy and style, make him one of the best business speakers in the United States. His message of how to use service as a marketing strategy to improve competitiveness and build relationships with customers, have arisen enthusiasm and set into action thousands of top executives throughout the world.

His seminars have taken place with a total success in the United States, Canada, Brazil, New Zealand, Russia, India, Israel, Australia, Malaysia, Philippines, Japan, Singapore and virtually all the countries in Latin America. His clients are organizations of all sizes, including companies such as Sprint, Bank One, Federal Express, Inc. Magazine, Bandag and Elizabeth Arden.

Due to a very demanding schedule, dates for seminars and speeches are reserved months and even years in advance. To know more about the John Tschohl's seminars that could be given in your city for your management team, click here.

For detailed information on how to contract a John Tschohl presentation, contact Service Quality Institute.