The measure of a professional Customer Service certification program is the value and recognition it bestows upon the individual who achieves it. Service Quality Institutes (CCSL) and (CCST) have been the globally accepted standard of achievement among customer service professionals.

Customer Service Certification provides an industry standard, a commitment to a level of expertise and knowledge that can be relied upon. Like a professional license, certification offers structured and dependable evidence of skills.The Customer Service Training will provide you the Customer Service Certification necessary for advancement and the ability to facilitate our customer service training at your own organization.

We have scheduled Customer Service Certifications Seminars in Minneapolis, Minnesota to be held in January and May 2009. Certified Customer Service Leader (CCSL) (3 days)  January 26-28 2009 and May 18-20. Certified Customer Service Trainer (CCST) (4 days) January 26-29 and May 18-21 2009. You can prepay and reserve your seat at the Customer Service Training Seminar by clicking below. For more information on our Management programs please read the Leading Empowered Teams brochure. More information with regards to Customer Service Training based programs can be found in our Leading Empowered Teams and Feelings brochure.