SQI's Management based programs are designed to train and help managers, leaders and supervisors to develop strategies to win and retain customers through providing exceptional quality service, to build teams that will excel and be empowered to assist and satisfy customers, and to build relationships with employees. Managers gain a great deal of training on how to do their job, but these courses will give managers the edge they need to build relationships with both their staff and customers, and to motivate employees to assist them in embedding the service strategy.