Service First Video Library

Effective solutions, with no recurring cost for small business.

Disponible en Español

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Unlimited downloads of Leader Guides, PowerPoint Presentation, Discussion Guides, Answer Sheets, and Certificate of Accomplishment.
12 DVD’s of Approx. 15 minutes of video each. Interactive training and so easy to use. No need to hire a facilitator. Total training time from each DVD is aprox 1 hour. Call today and find out more.

Image Service First, the customer service video library , a powerful video-based training system based on group interaction that makes it easy to train any number of employees - with immediate results, and NO additional cost to educate new staff in the future. It is so easy that you won't have to invest in experienced facilitators. There are 12 videos , of approx. 15 minutes each, that will allow you to train your entire workforce in the art of exceptional service, with a new and fresh session each week or each month.



Free access by Internet to the Facilitator Digital Set , that includes:

  • A comprehensive Facilitator Manual , full of exercises, tips, instructions and expert advice on how to get the maximum benefit from your sessions and achieve a memorable and successful implementation.
  • A full-color PowerPoint presentation your facilitators can use to add visual impact to their sessions. There's a different presentation for each of the 12 videos, which you can easily print as overheads or handouts, or project from your computer.
  • 12 Discussion Guides (2 pages per video), which will help you promote group participation through active involvement and guided discussion. You are free to makes copies of the discussion guides for each participant and have them fill out the questions at the end of the session.
  • 12 Answer Sheets to the questions reviewed in the Discussion Guides, as help to the facilitator.
  • Color Certificate of Accomplishment the Facilitator Digital Set comes with an attractive, color Certificate of Accomplishment. You can print as many copies of it as you want to give to the employees who complete the Service First Video Library.

Payment terms available just call 800-548-0538 Make a single payment at the special price of only $1,197.00 and save. Click Here for Preview


Product Company Price: More Info
Service First Video Library SQI Price: $1,497.00

9201 East Bloomington Freeway,
Minneapolis, MN, USA 55420-3437
Phone:(952) 884-3311
Fax:(952)884-8901
If you have any comments, please let us know: quality@servicequality.com