Upcoming Events

Service Quality Institute gives companies all over the world the techniques and training to make and keep quality customer relationships. Loyal, returning customers drive more revenue each year in every industry worldwide than new customers, making quality customer service an essential element to any sales strategy. Through training programs, conferences, books and other materials, your employees can learn about the value of a service culture from customer service guru John Tschohl and SQI.

SQI’s training programs, conferences, and other materials empower employees and help to create happy, loyal customers. SQI has already helped hundreds of companies across the world drive sales through customer loyalty and create an organized system for improving customer relationships. With easy to follow materials and guided strategies to resolve conflict in any industry or step in the process, managers and company decisions makers are empowering their businesses with unbeatable customer service tools.

Read the customer service testimonials to see how business leaders are improving their company performance through quality service. Introduce these powerful tools into your company and start growing business success through customer satisfaction.

May 7 -10, 2018, Certification Seminar and the Consultant training